Education/Help Center

10 سبتمبر 2026

Are there fees on deposits and withdrawals?

The company charges no fees on deposits or withdrawals. Only the usual bank transfer charges apply, as set by the sending or re... اقرأ المزيد

10 سبتمبر 2026

What documents are required to open an individual account?

Three documents: personal ID, proof of residence and proof of employment — together with the approved account-opening form, com... اقرأ المزيد

10 سبتمبر 2026

What is accepted as proof of residence?

A utility bill (electricity, water or telephone) or a bank statement showing your address, dated no more than three months ago. اقرأ المزيد

10 سبتمبر 2026

What documents are required to open a corporate account?

A corporate account is opened in the name of the legal entity under an authorisation approved by the competent body. Requiremen... اقرأ المزيد

10 سبتمبر 2026

Do you accept cash deposits?

No. Deposits are made by bank transfer only, to the company accounts published on the bank accounts page, and the transfer must... اقرأ المزيد

10 سبتمبر 2026

Can I transfer funds between my forex and shares accounts?

No. Funds cannot be moved from a forex account to a shares account or the other way round; each account has its own separate ch... اقرأ المزيد

10 سبتمبر 2026

Do you allow Expert Advisors and automated trading?

Yes. Expert Advisors and automated trading programs are permitted on the MetaTrader 5 platform. اقرأ المزيد

10 سبتمبر 2026

Is there a demo account?

Yes, you can open a demo account to try the platform before trading with real funds. To request one, contact us. اقرأ المزيد

10 سبتمبر 2026

How are my funds held?

Client funds are held in segregated accounts as required by law. اقرأ المزيد

10 سبتمبر 2026

I forgot my password — what do I do?

Use the password recovery link below the login fields on the sign-in screen of the platform you use.If that does not work, cont... اقرأ المزيد

10 سبتمبر 2026

What are your office hours?

Sunday to Thursday, from 8:00.We close at 15:30 Sunday through Wednesday, and at 14:30 on Thursday. اقرأ المزيد

24 أغسطس 2026

Are there any fees?

Yes. Share trades carry a commission covering the shares of the company, the exchange and the Capital Market Authority. The rate d... اقرأ المزيد